Privacy Policy

At Eagle Pass Heliskiing we respect your privacy. We understand that your privacy is very important and are committed to protecting your personal information throughout all facets of our organization. All of the information gathered is required to provide the best possible service, and to ensure you are adequately prepared for the product purchased.

Information Collected

In order to come Heliskiing with us, we require the following information from each guest:

  • First and last name
  • Email Address
  • City, Province/State and Country of Residence
  • Languages Spoken
  • Telephone numbers
  • Birthdate
  • Weight
  • Age
  • How you get down the hill (skier or snowboarder)
  • Riding Ability
  • Whether or not you have Heliskied with us before
  • Previous backcountry experience
  • Local ski resort
  • Preferred ski resort run difficulty
  • How many days/season
  • First day skiing/boarding this season
  • Rental information
  • Emergency contact information
  • Doctor’s information
  • Medical conditions (allergies, past injuries, medical prescriptions, dietary restrictions)
  • How you will be arriving to Revelstoke
  • Arrival Airline and Flight details
  • Accommodation in Revelstoke
  • Shuttle service details
  • How you heard of us
  • Credit Card information

Why Personal Information is collected

  • To better understand guests requirements, preferences and safety considerations in order to deliver your Heliskiing trip.   This includes managing of operations and anticipation of business requirements.
  • To improve our existing Heliskiing packages and continuously develop new packages and options to better meet your needs.
  • To meet British Columbia and HeliCat Canada’s legal and regulatory requirements.

Using Personal Information

Eagle Pass Heliskiing will not collect personal information without your consent.   The information collected will be treated with complete confidentially and will only be shared with our staff, who in our best judgment, need access to provide a safe Heliskiing trip.

Depending on type of Heliskiing trip booked, the services you expect could involve third parties.  These third parties are our partners/sponsors, which we work very closely with and talk to on a daily basis.  With these bookings, all personal information will only be shared with the third party as necessary.  These third parties provide services that Eagle Pass Heliskiing cannot directly provide.

A third party Credit Card Merchant in Canada facilitates all purchasing transactions.  This third party is required to protect the privacy of your personal Information.  

The collection of personal information through the booking process, or any other marketing initiatives, may be used for our company newsletter.  These marketing initiatives can include online contests, direct promotions at Eagle Pass Lodge or trade shows, or social media campaigns.  The purpose of the company newsletter is to alert you of any special offers, promotions, or any other information we think you will enjoy.  If you no longer wish to receive this newsletter, you can unsubscribe at any time upon request.  This request can be made through either the link found at the bottom of our newsletter, or by directly emailing our reservation staff at info@EaglePassHeliskiing.com

By Visiting Our Website

Our website uses 'cookies' for online-marketing and to enable us to to better understand who are guests are and how we can improve our services.

You can choose to clear or disable cookies using your web browser's setting menu at any time.

Information Sharing and Disclosure

Eagle Pass Heliskiing will not sell, exchange, share, or transfer your personal information to any unnecessary third party. 

Security

Eagle Pass Heliskiing protects your personal information with appropriate safeguards and security measures at all times.   This includes implementing appropriate physical, electronic and managerial/staff policies to securely protect against lost or theft, unauthorized access, disclosure, copying, use, modification or destruction.  All personal information is only retained for the time it is required and for purposes stated above.  

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Changes

Eagle Pass Heliskiing reserves the right to make any changes to the privacy policy as necessary.  All updates to this policy will be posted on this page.

Contact

If you have any questions at all regarding this privacy policy, please do not hesitate to contact us:

Eagle Pass Heliskiing
Toll Free: 1.877.WAY.DEEP
info@EaglePassHeliskiing.com
#309 MacKenzie Ave
Revelstoke, British Columbia
V0E 2S0

Close